Privacy Policy
Last Updated: 18 June 2026
Bluverse Infobit respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, contact us, submit an enquiry, or use our services.
By using our website or submitting your details, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information when you interact with our website or services:
Personal Information
- Name
- Email address
- Phone number
- Company or business name
- Service requirement or enquiry details
- Any information submitted through contact forms, enquiry forms, WhatsApp, email, or phone calls
Business and Project Information
- Website details
- Marketing goals
- Campaign requirements
- Branding requirements
- Service preferences
- Project-related files or content shared by you
Technical Information
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on the website
- Referral source
- Cookies and tracking data
2. How We Use Your Information
We use your information for the following purposes:
- To respond to your enquiries
- To provide digital marketing, website development, branding, automation, BPO, cybersecurity, and related services
- To prepare proposals, quotations, and service plans
- To communicate with you through phone, email, WhatsApp, or other communication channels
- To improve our website, services, and customer experience
- To run marketing campaigns and service updates, where permitted
- To analyze website traffic and user behavior
- To maintain records for business, billing, legal, and compliance purposes
- To protect our website, business, and users from fraud or misuse
3. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to improve user experience, analyze website performance, and support marketing activities.
Cookies may help us understand:
- Which pages users visit
- How users interact with our website
- How our campaigns are performing
- How to improve website speed, layout, and content
You may disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.
4. Sharing of Information
We do not sell your personal information.
We may share your information only when necessary with:
- Internal team members involved in handling your enquiry or project
- Trusted service providers such as hosting providers, CRM tools, email tools, analytics platforms, advertising platforms, and payment or billing tools
- Legal, regulatory, or government authorities when required by law
- Professional advisors such as auditors, consultants, or legal advisors
- Third-party platforms used to deliver services requested by you
All third-party service providers are expected to handle your information securely and only for the purpose for which it is shared.
5. Use of Third-Party Platforms
We may use third-party tools and platforms for website analytics, advertising, email communication, WhatsApp communication, customer support, hosting, automation, and digital marketing.
These third-party platforms may collect certain data according to their own privacy policies. We encourage you to review their privacy policies separately.
6. Data Security
We take reasonable technical, administrative, and organizational measures to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure.
However, no method of online transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to:
- Respond to your enquiry
- Provide services
- Maintain business records
- Fulfill legal or regulatory requirements
- Resolve disputes
- Improve customer service
When your information is no longer required, we may delete, anonymize, or securely store it as per applicable business and legal requirements.
8. Marketing Communication
With your consent or where permitted by law, we may contact you regarding our services, offers, updates, or business-related information.
You may opt out of marketing communication at any time by contacting us directly or using the unsubscribe option where available.
9. Your Rights
Depending on applicable laws, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent for certain processing activities
- Object to marketing communication
- Raise concerns about how your data is handled
To exercise these rights, please contact us using the details provided below.
10. Children’s Privacy
Our website and services are intended for business users and individuals above the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without proper consent, we will take steps to delete such information.
11. External Links
Our website may contain links to external websites, social media platforms, or third-party services. We are not responsible for the privacy practices, content, or security of those external websites. Please review their privacy policies before sharing any information.
12. International Data Transfer
Some third-party tools or service providers used by us may process or store information outside India. By using our website or services, you understand that your information may be transferred and processed in locations where our service providers operate, subject to applicable data protection requirements.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. The updated version will be posted on this page with a revised “Last Updated” date.
14. Contact Us
For any questions, concerns, or requests related to this Privacy Policy or your personal information, you may contact us at:
Bluverse Infobit
158, 3rd Floor, Gulecha Tower, Arcot Road, Ottagapalayam, Somasundara Bharathi Nagar, Vadapalani, Chennai, Tamil Nadu 600026
Email: contact@bluverseinfobit.com
Phone: +91 90923 17999